Contact Center
Experience, QualityInnovation
Hyundai Customer Care was ranked 1st in the world in the latest Global Mystery Call.
We customize services based on the specific needs of each client
We operate in multiple sectors, leveraging our acquired expertise to the benefit of each client.
Experience and innovation
We believe that the combination of Artificial Intelligence and Human Expertise is the key to delivering extraordinary customer service.
Turn your customer care and contact services into quality experiences
With the integration of AI and our operator expertise, we offer solutions that improve operational efficiency and customer satisfaction. See how our approach can turn your interactions into successful opportunities.
Turn your customer care and contact services into quality experiences
With the integration of AI and our operator expertise, we offer solutions that improve operational efficiency and customer satisfaction. See how our approach can turn your interactions into successful opportunities.
Turn your customer care and contact services into quality experiences
With the integration of AI and our operator expertise, we offer solutions that improve operational efficiency and customer satisfaction. See how our approach can turn your interactions into successful opportunities.
Turn your customer care and contact services into quality experiences
With the integration of AI and our operator expertise, we offer solutions that improve operational efficiency and customer satisfaction. See how our approach can turn your interactions into successful opportunities.
history of quality and innovation
In the latest Hyundai Global Mystery Call.
Best Customer Services 2022-2023
A story of success
Concerto is a multichannel contact center that supports companies in improving their ability to listen, interact and respond to their customers’ needs, through every channel and at every stage of the Customer Experience.
To date it has 180 workstation in Rome and 120 in Milan and is part of Satisfactory Group, a group of companies focused on the integrated management of the Omnichannel Customer Experience.
Concert works in synergy with the companies of Satisfactory Group to offer an integrated range of one-to-one services, starting with the IT capabilities provided by Top Consulting Services, to the communication and digital marketing services offered by Garden 65.
Some of the brands that have trusted us
We intend to provide our Clients, and their final customers, with service excellence.
To fulfill our promise, we work every day to:
We offer multimedia contact center services
We design and develop communication and CRM iniziatives
We put all our efforts to provide them with a quickly answer
We aim for individual and group growth
